Carol Penterman

After serving the Nashville Opera and Arts community for 19 years and with over 30 years as a professional business woman Carol made the decision to apply her business experience and commitment to the broader community. In 2012, she opened Interim HealthCare of Middle Tennessee, providing in-home and hospitalization recovery services for adults and health care staffing for senior living facilities. In 2014 Penterman had a vision to broaden services to include the entire family. She created Penterman Professional Care (PPC) with three distinctive service lines focusing not only the needs of seniors, but include services for parents and busy business professionals.

Ms. Penterman was Executive Director and Chief Executive Officer of the Nashville Opera Association from 1995 through 2012. During her tenure as CEO of the Opera she was responsible for daily operations, staffing, programming, marketing, development, financial stability and strategic planning of this not-for-profit organization, which included its three subsidiaries, the Liff Opera Center LLC, NOA Foundation LLC and Nashville Opera Company LLC, with combined assets of over $12 million. From 1995 the annual fund for Nashville Opera Company increased from $450,000 to $2.5 million, and attendance increased by 340%. The Company increased the number of productions from 1 to 4 and developed an extensive education and outreach program reaching 20 counties, over 70 schools and nearly 30,000 students in Middle Tennessee each year. The Company also developed a resident young artist training program and an Opera Fellows scholarship with Belmont University.

Ms Penterman assisted in the design, oversight and project management of the Opera’s first permanent home, the Noah Liff Opera Center. The Liff Center is a 26,000 square foot, multi-purpose venue and a true community resource. The Center won the Urban Land Institute 2009 Design Excellence Award. The judges commented “the Noah Liff Opera Center is the best kind of example of a nonprofit institutional adaptive reuse right in a neighborhood. You can already see the impact it’s having on the adjacent fragile neighborhoods. It is a catalyst for further reinvestment.”

She is the 2019 chair-elect for the Better Business Bureau of Middle Tennessee, a past treasurer and a member of the Opera America Board of Directors and served on the Opera America Strategic Planning Advisory Committee. She is also a former member of Nashville Downtown Rotary, and alumnus of Leadership Nashville Class of 2003, Leadership Nashville Leadership Team Class of 2004, Leadership Music Class of 2005, Leadership Music Logistics Team Class of 2006 and Leadership Franklin, Class of 2013.

Ms Penterman is the proud recipient of a variety of awards and honored to be an alumnus of several Leadership programs. Her awards and recognitions include NBJ Best in Business Finalist 2016, NBJ Woman of Influence, 2016. In that same year, she also became the InnovateHer Tennessee Award recipient honoring leadership and excellence in women owned businesses. Tennessee Association of Home Care Outstanding Home Care Leader award in 2014 and 2013, Interim HealthCare Leadership Award in 2013. She received the Opera America Bravo Award for Excellence in 2012 as well as a many other community awards she’s earned over the years. She has a deep affection for the area and is also a huge community participant. She has been a frequent panelist for Opera America and grant panelist for The National Endowment for the Arts.

Professional Summary

After serving the Nashville not for profit community for 19 years and with over 35 years as a professional business woman Carol, made the decision to apply her business experience and commitment to the broader community. She owns and operates a successful franchise, Interim HealthCare of Middle Tennessee and created and developed expanded services through a second company, Penterman Professional Care with three distinctive service lines focusing on the needs of seniors, parents and busy business professionals. Carol has a proven track record as a visionary and creative leader with exceptional skills in team building, strategic planning, board development, managed company growth, and organizational management.

Selected Career Highlights

  • Interim HealthCare of Middle TN grew over 230% in its first 3 years
  • NBJ Women of Influence Award in 2016
  • Penterman Professional Care was Best in Business Finalist in 2016
  • Penterman Professional Care was the winner of the 2016 InnovateHer Award
  • As CEO of Nashville Opera, grew assets from $400,00 in 1995 to over $12 million in 2012
  • Assisted in the design, oversight and project management of the Opera’s first permanent home, the Noah Liff Opera Center, which was on-time, under budget, has no debit. It now contributes nearly $300,000 to the Nashville Opera operating budget each year.

Professional Experience

Personal Professional Services; PPS-Cura
Consultant – 2018-Present
  • Ensure smooth transition between Penterman Professional Care with PPS-Cura
  • Advise CEO and administrative staff on business development and marketing planning / implementation
  • Oversee creation of new marketing and business development materials
  • Advise and assist sub-contractors and vendors on transitioning database, financials and website
Interim HealthCare of Middle Tennessee
Owner & CEO – 2012-Present
  • Plan, develop, organize, implement, direct and evaluate the organization’s financial and operational performance.
  • Oversee and advice administrative staff
  • Establish long range planning, introduction of new programs/strategies and establish quarterly goals
  • Oversee implementation and enforcement of adherence to policies, procedures and State regulations
  • Business development and community regulations Establish annual budget, mange cash flow and maintain 5-year financial pro-forma
  • Manage relations, communications and associations with Interim HealthCare Inc.
Penterman Professional Care
Owner & CEO – 2012-2018
  • Oversee and advice administrative staff
  • Establish long range planning, introduction of new programs/strategies and establish quarterly goals
  • Oversee implementation and enforcement of adherence to policies and procedures regulations
  • Business development and community regulations
  • Establish annual budget, mange cash flow and maintain 5-year financial pro-forma
  • Negotiate and oversee transition and merger with Personal Professional Services and Clearbrook Inc.
Nashville Opera Association
Executive Director and CEO – 1995-2012
  • Responsible for daily operations, staffing, programming, marketing, development, financial stability and strategic planning
  • Oversee operations of three subsidiaries, the Liff Opera Center LLC, NOA Foundation LLC and Nashville Opera Company LLC, with combined assets of over $12 million.